How Cancer Care Navigation Programs Can Drive Additional Revenue Opportunities for Hospitals

Cancer Care NavigationCancer care delivery costs are expected to rise $173 billion per year by 2020. As a core component of value-based care, cancer care navigation programs can help to reduce those healthcare costs while generating additional revenue opportunities for hospitals.

Cancer Care Navigation Program Declining Costs

According to a JAMA Oncology study, Resource Use and Medicare Costs During Lay Navigation for Geriatric Patients With Cancer, the use of cancer care navigation programs are directly correlated with a decline in health care use and costs.

Although providing cancer care navigation services across the continuum for patients with cancer may require initial workforce expansion, the positive return on investment makes for a strong case. Some notable results of the study include:

Improved ROI of 1:10

Costs among the navigated patients declined a mean of $781.29 more per patient per quarter than among the non-navigated patients. For a navigator with an annual salary investment of $48,448, that is an estimated return on investment of 1:10.

Decrease in Resource Cost

The study noted a substantial reduction in resource use and cost for patients using cancer care navigation compared with non-navigated patients. This influence was observed for costs of hospitalizations, outpatient visits, and physician visits.

Increased Patient Activation

Cancer care navigators connect patients and caregivers to utilize appropriate resources throughout multiple disciplines, overcome barriers to care and stay connected within the community. This proactive, patient-centered approach has the potential to increase patient activation, earlier management of symptoms, and decrease the likelihood of inefficient care.

Utilizing this model also offers the opportunity for organizations to reach the Triple Aim of health care: improving experience of care, improving health of populations and reducing per capita costs. These findings showcase the huge impact that cancer care navigation programs could have if implemented widely.

Cancer Care Navigation Program Driving Downstream Revenue

Across the nation, cancer care navigation programs are expanding and are being included as a critical component for Commission on Cancer (CoC) accreditation to enhance value-based health care delivery. Some organizations have turned to cancer care navigation and care coordination programs as methods to make care delivery services more efficient and drive downstream revenue.

Nurse navigators are often one of the strongest connections a patient has before, during and after their treatment.Offering a sense of trust and assurance during a time when one may feel out of control is invaluable. Encouraging patients to complete their follow-up appointments and testing within the institution can help with continuity and help the patient and their family truly feel like a part of a cohesive, multidisciplinary team.

OncoNav: Maximize Your Cancer Care Navigation Program

All patients deserve to have the care, support and guidance that a cancer care navigation program offers.

The support staff at OncoNav, comprised of nurse navigators and oncology professionals, understands that compliance barriers can lead to a delay in accreditation. With the help of OncoNav patient navigation software and resources, cancer care navigators can get the support they need to improve quality care outcomes, cut costs and drive downstream revenue. Our support team is committed to helping nurse navigators do their job better, while helping hospital administrators run their navigator program at peak ROI.

Learn more about OncoNav Oncology Nurse Navigation Software at (888) 369-1791 or email us directly at

Your Patients Rely On You. You Can Rely On Us.

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