OncoNav Support Overview

Navigator / User Support

You are the center of communication for your patients, we are the center of communication for user support. Our user and technical staff team will help you resolve any scheduling, reporting, or data management issue — from the basic usage of OncoNav to more advanced help with queries and report writing.

 

Support Team

Treatment planning can be complex but reporting doesn’t have to be. At NextPath, we stand behind our software and partner with clients to provide the highest level of customer support available. Our support team is comprised of nurse navigators and Oncology professionals with decades of experience in the industry.

 

Your Patients Rely On You. You Can Rely On Us.

 

User Support Includes:

  • Outstanding technical and customer support service included.
  • On-call support Monday through Friday from 8 A.M. to 7 P.M. ET.
  • Quarterly web seminars led by experts in the field.
  • Additional assistance provided during survey.
  • 100% dedication to customer satisfaction.

Consultation and Configuration Services

  • Implementation consulting services included for OncoNav clients
  • Consultation services for workflow and system integration analysis.
  • Learn about how other navigation programs are operating and utilizing our software.
  • Configure custom data sets, workflows and reports specific to your facility.

 

Call or fill out our online contact form to learn more about how OncoNav can streamline your workload.

 

Call (888) 369-1791
Email: onsupport@onco-nav.com
Fax: (888) 626-5290.